Strengthening Communities,

One Person at a Time

Our
mission.

Roots empowers individuals and families by providing clear, reliable information about health and support services available across New York State. Navigating the mental health system can be overwhelming—Roots is here to guide you every step of the way, helping you understand your options and connect to the care you deserve.

Who
we are?

Root educators understand the growing need for mental
health programs and services in the community.

Roots strives to simplify the process of searching for the
right service by providing readily accessible resources and
professional mental health navigators to guide you through
the various support services and help you connect to the
best program that will meet your needs. 

Who We Work With

We partner with a wide range of community stakeholders to make sure everyone has access to the services they need:

SCHOOLS

HOSPITALS

HEALTH
HOMES

DOCTOR'S
OFFICES

COMMUNITY
CENTERS

COMMUNITY
LEADERS

YOU AND
YOUR FAMILY

Our Service

Each service below includes a “Find Out More” button that leads
directly to our contact form for personalized assistance.

We Take Out All the Guesswork

Roots provides end-to-end support—from education and referrals to onboarding and matching with quality staff and programs. We’re here to make the process simple and stress-free.

What Services Are Available to You?

New York State offers a wide variety of services to ensure every child’s emotional, mental and mental physical health services are taken care of. Whether you’re a family member, school professional, provider, or community leader, we’re here to help you:

CFTSS (Children and Family Treatment and Support Services)

Early intervention and ongoing
support for children and youth at
risk of or currently experiencing
emotional or behavioral health
challenges.

HCBS (Home and Community-Based Services)

Comprehensive, in-home supports
for children and youth with
significant physical, developmental,
or mental health needs.

Peer Support Services

Personalized support from certified
Peer Specialists who have lived
experience in mental health
recovery or substance use.

Health Home Care Management

Coordinated care for individuals
with complex health needs to
improve outcomes and simplify the
healthcare journey.